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| Consultant, Instructional Design Transforming Leaders, LLC 318 Dixie Drive, Towson, Maryland 21204 |
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Certified Quality Matters™ educational peer reviewer, Quality Matters™.org, 2006-present |
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Master of Arts in Liberal and Professional Studies, Towson University, MD, 2004 |
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Graduate Certificate in Management and Leadership Development, Towson University, MD, 2004 |
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Bachelor of Science in Psychology (Business Administration minor), Towson University, MD, 2001 |
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| 1. | More than 18 years of
success in directing such projects within the business
[financial] industry using analytical and research
skills. |
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| Vice
President of Consumer Lending Annapolis Bank & Trust, Annapolis, MD, April 2006-present Business Analyst, AVP Mercantile Safe Deposit & Trust, Baltimore, MD, July 2000-April 2006 Loan Department Manager HAR-CO MD FCU, Bel Air, MD, July 1998-July 2000 |
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Related responsibilities have
included: |
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Providing leadership through ongoing performance data analysis which expedite processes and improve interface among staff, clients, and support services | |
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Researching and analyzing new technology strengths and weaknesses in order to effectively match technologies to business solutions | |
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Collaborating across teams to coordinate on software integration and support to increase process efficiencies and improve customer service | |
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Assessing, coaching and providing solutions (using Human Performance Improvement strategies and technologies) for staff training and development to meet corporate goals and client needs | |
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Assessing and aligning technology with organizational goals, workflow and operational processes as well as employee performance goals and needs | |
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Serving as project manager on software purchase, implementation, upgrade and related support services | |
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Conducting process improvement analysis and testing | |
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Supervising staff specialists in daily operations and procedures | |
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| 2. | Teaching and evaluating
online courses: |
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| Towson
University, Baltimore, MD 2002–2004 Villa Julie College, Stevenson, MD 2005–2006 Quality Matters™.org, 2005-present |
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Researched, analyzed and taught
online graduate course Leadership Theory and
Practice in the Human Resources Development master’s program using Blackboard CMS |
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Faculty mentor for online graduate course design in Forensic Studies using Blackboard CMS | |
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Certified online Peer Course Reviewer for the national Quality Matters™ project; reviewer for various campuses nationally | |
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Researched adult learning competencies for online teaching and delivery and implemented into a professional development online shell | |
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Researched and implemented skills in online Instructional Design | |
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